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CONDITIONS GENERALES DE VENTES

Terms and Conditions

Acceptance

Your submittal of an on-line or telephone order to unit lab  and your subsequent signature on our order acknowledgement is a conditional acceptance by unit lab of your consent to purchase merchandise from us and confirms your acceptance of our terms and conditions of sale as set forth below. Buyer and unit lab agree that any contract hereby entered into shall be interpreted and governed by Hong kong law

Use of Trademarks and Designs submitted to unit lab

Any company or individual ordering custom-imprinted merchandise five deal, warrants and represents that you are the sole, legal owner or licensee of all rights, including copyright, to each trademark, logo, statement, or any other intellectual property included in the design you instruct us to have imprinted on the merchandise you purchase. Furthermore you warrant that the designs you approve for reproduction are in accordance with the guidelines of the owner of said trademark or logo.

You warrant and represent that no part of the design violates or infringes upon the rights of any person or entity nor is it subject to any restriction or right of any kind or nature whatsoever which would prevent Unit lab from legally reproducing the images or text submitted.

You agree to defend, at your sole expense, any claim, suit, or proceeding brought against unit lab  for reproduction of the trademarks, logo or written information you supply to us which constitutes wrongful use of any copyright, trademark, or other right of any third party. unit labshall not be held liable for the unauthorized, improper, or illegal use of any logo or trademark that is applied to promotional merchandise purchased from us. Further, unit lab will not accept liability for the actions of clients who have misrepresented their ownership of licenses or trademarks. Further, you agree to indemnify and hold unit lab harmless from any loss or damage associated with any such claim, suit or proceeding.

Reproduction of Trademarks and Logos on Our Web Site

All items shown on our web site containing corporate logos or registered trademarks are shown only to illustrate the logo reproduction capabilities of the companies that produce the respective merchandise displayed on our site. The illustration of any trademark on our site does not constitute any endorsement by unit lab on behalf of the owner of said trademark or design.

Product Images Displayed on our Web Site

We warrant that we have not altered or enhanced any images shown on our web site to misrepresent the true nature of the product displayed. We strongly urge our customers to request samples of the products they are considering for purchase to ensure that the color and quality meet their requirements for distribution.

Product Consistency

We cannot guarantee that all orders purchased unit lab will be 100% consistent in color and material consistency. Minor variations in dye lots, and material thickness and finish are inherent to the manufacturing process. By placing your order with unit lab you agree to accept merchandise with such reasonable manufacturing variations.

Site Pricing

While we make best efforts to keep our site up to date, from time to time actual market conditions may change the price of a product. We reserve the right to change prices on the site at anytime. If a site price is incorrect on an item that you ordered, we will contact you immediately with the most updated price or help you choose a different item that is within your budget.

Transfer of Ownership Merchandise

Unit Lab  provides a firm ship date for your order and we recommend the most efficient and cost-effective methods to ship based upon your in hands date and destination. Our products are sold ExWorks and request  F.O.B. (freight on board) request , factory and are owned by the purchaser once they are picked up by the carrier.

Shipping Delays

UNIT LAB shall not be held responsible for delays in delivery resulting from acts of God or other circumstances beyond our control. Our specified ship dates for your order(s) are based on the representations of the factory where your merchandise is produced. We will not be held liable for any special damages or consequential claims that exceed the invoiced value of the merchandise purchased if merchandise is not shipped on the specified date or is delayed in transit.

Warranties

We warrant that all merchandise sold to you by UNIT LAB free of any security interest. We shall make available all transferable warranties from the manufacturer of the merchandise available to you, the buyer. We do not express or imply any warranties as to the fitness for purpose of the merchandise you purchase from us.

Cancellation or Changes to Existing Orders

Once you have returned a signed order acknowledgment, we cannot guarantee that we will be able to make changes to or cancel your order without incurring charges. This will depend on the extent of work the producing factory has performed on your order. We will advise you in writing of any and all costs incurred prior to making changes or cancellations with the factory. You will be responsible for payment of those charges without dispute. Should you cancel your order with unit lab prior to the commencement of production by the factory, you will be charged a processing fee of $100.00 for the work we have done to place your order into production plus proof charges if applicable.

Under/Overs

During the imprinting process, products may be discarded that do not meet our factories’ high standards. Some factories run extras to be sure to have enough properly imprinted pieces to fill the order. We invoice for the exact quantity shipped. Usually the range is between 3% under and 3% over. unit lab will adjust your invoice or credit your account or charge card after your order ships for the exact quantity shipped to you. Please be sure to order a large enough quantity so that if there is an under shipment, you will have enough products for your program.

Claims, Adjustments & Returns

Should you have any problems with your order, please contact your unit lab contact  within 5 days of receipt of your merchandise. We urge you to inspect your merchandise upon arrival in order to facilitate the resolution of any claims. Do not return the merchandise to us without receiving a Return Authorization as it will be refused. If you receive a Return Authorization we will advise the correct shipping address for your return. Your unit lab contact will assist you in resolving your claim if your order has not been produced as requested or is defective in manufacture. Claims for merchandise damaged in transit must be resolved with the carrier.

Payment Terms

We will ensure the delivery in time or earlier before the required shipping date. Please make sure that the balance payment is already in our company bank a/c before the shipping date

30% deposit is required before we start the production. Please check carefully about our company name, bank a/c and any other related information to speed up the payment.

 

Full payment is welcomed because it takes more time to transfer the balance again.

Shipment delivered with the balance received